Frequently Asked Questions
What's included in your Course Kits?
Our Course Kits are ready to go right out of the box with all the materials needed to provide an engaging Hands-On and Minds-On learning experience that both your teachers and students will love!
Our Course Kits include:
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Detailed Instructor's Guide
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Step-by-step lesson plans
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Hands-on activities aligned to learning objectives
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Vocabulary and Lesson Extensions
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Student Books in PDF - Packed with content and work space
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Student Supplies - Organized and labeled for each lesson
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Quick Start Guides to help Teachers maximize prep time
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Resource CD with teacher tutorials, supply lists, master handouts and student pages
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Teacher Tutorials - designed to get you up to speed on delivering each lesson fast!
What kind of guarantees do you have?
We offer a complete satisfaction guarantee to ensure we find the right product for your needs. See all the details and returns on this page.
I need a quote, to request a purchase order can you help?
Absolutely, to request a quote your can add you desired products into our shopping cart and proceed to checkout. Follow the steps and choose either "Add to Cart" or "Request a Quote." Add to cart will prompt to set up an account, when asked for purchase method sellect "Pay with Purchase Order." We'll receive your selection and return a quote with up to date pricing, shipping and availability information. If you choose, request a quote simply list the products and quantities your interested in.
How do I place an order?
You can place your order directly from us via our secure website, email or fax.
Website: www.CommLearning.com
Phone: 888-488-9613
Fax: 888-488-9613
Email: info (at) commlearning (dot) com
Address: 600 Franklin St, Ste 110, Schenectady, NY 12305
We're available Monday through Friday, from 8:00 a.m. to 5:00 p.m. eastern time to help. You can also download an order form to complete an order through fax or mail to the address above.
Do you accept Purchase Orders?
Absolutely! Public schools and government agencies may use purchase orders. We only request that each PO include a contact, email address, phone number and an authorization signature. You can also use a purchase order through our secure shopping cart, just select "Purchase Order" for method of payment, then fax or email us a copy of your PO!
We also work with a select group of partners for our products, you may already be doing business with:
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What other forms of payment do you accept?
We also accept Checks, Visa, Master Card and PayPal.
Are your kits reusable?
Yes, we've designed our Course Kits to be used again and again as part of your core programming schedule. We've found that students become your best advertising, after having a great learning experience they'll talk it up to their friends. We provide a complete supply inventory so you can refurbish your kit for repeated use.
Are there any restrictions for Free Shipping?
Yes, Free Shipping only applies to the continental United States, excluding Hawaii and Alaska. If you reside in one of these states, we'll work with. you to find the most economical shipping provider. Please request a quote here.
How do you determine shipping and handling charges?
We charge based on your order total, according to these ranges:
| From: | To: | Charge |
| $50 | $129 | $25 |
| $130 | $300 | $35 |
| $301 | $500 | $45 |
| $501+ | 12% | |